USA
Randy Smotone
Posted January 5th, 2009 by rsmotone
City:
Dallas
About Me:
ITIL Certified Manager with proven qualifications in production support management, data center operations, application management, and project management. Top performer who consistenly seeks new challenges and opportunities and successfully exceeds goals and objectives. Extensive qualifications in resource management, with an in-depth knowledge of technology infrastructure operations services within the financial services industry. Proven project management skills in data gathering, prioritization, communication, testing, and implementation. Effective customer and inter-departmental liaison with outstanding troubleshooting, and relationship management skills. Currently seeking new opportunities/challenges in IT Management/Project Management.
Website:
Sheri Rawlings
Posted January 4th, 2009 by srawlings
JoIVIamma
Posted January 2nd, 2009 by joiviamma
City:
Irvine
About Me:
I have been in the IT service industry for a long time and ever since day one, I've been practicing ITIL concepts without the formal training that goes with the territory. I hope to enter a whole new horizon with ITIL as my leap pad...
Website:
Sunil Bhambhani
Posted January 2nd, 2009 by sbhambha
in
- USA
- USA
- Account/Relationship Management
- Auditing
- Availability Management
- Business/IT Service Continuity
- Capacity Management
- Change Management
- COBIT
- Configuration Management
- Continual Service Improvement
- Costing and Charging
- Distribution
- Event Management
- Financial Management
- Human Resources
- Incident Management
- ISO/IEC 20000
- IT Governance
- ITIL Qualification/Certification
- Market Research
- Network Management
- Operations Management
- Outsourcing
- Problem Management
- Security Management
- Service Catalogue
- Service Design
- Service Operations
- Service Strategy
- Service Transition
- Six Sigma
- Training
- Virtualisation
- Web Services
- Availability Management
- Capacity Management
- Change, Config & Release Management
- COBIT
- Continual Service Improvement
- ISO/IEC 20000
- Service Design
- Service Desk Management
- Service Level Management
- Service Operations
- Service Strategy
- Service Transition
- Six Sigma
- SLA & OLA
- Software Asset Management
- Examination Institute
- ISO 20000 Auditor
- ISO 20000 Consultant
- ISO/IEC 20000
- ITIL V2
- ITIL V2 - V3 Foundation Bridge
- ITIL V2 Foundation
- ITIL V2 Manager
- ITIL V2 Practitioner
- ITIL V3
- ITIL V3 Foundation
City:
Irvine
Lisa Huckins
Posted December 31st, 2008 by huckinsl
City:
Keene
About Me:
IT Development Support manager for a global medical device manufacturing company. I handle all support calls that require technical help. We are 98% Oracle Applications shop.
Website:
Bill Bennett
Posted December 31st, 2008 by traumfanger
in
- USA
- USA
- Account/Relationship Management
- Configuration Management
- Continual Service Improvement
- IT Governance
- Operations Management
- Service Operations
- Service Strategy
- Six Sigma
- Virtualisation
- Change, Config & Release Management
- Continual Service Improvement
- Service Design
- Service Desk Management
- Service Level Management
- Service Operations
- Service Strategy
- Service Transition
- Six Sigma
- SLA & OLA
- ISO 20000 Consultant
- ISO/IEC 20000
- ITIL V2
- ITIL V2 - V3 Foundation Bridge
- ITIL V2 Foundation
- ITIL V2 Manager
- ITIL V3
City:
Buffalo
About Me:
Applying analytical and quantitative skills, exceptional leadership and strategic thinking ability, creatively solving unstructured business problems, strong executive maturity, and a demonstrated capacity to drive results. Advanced operations analysis skills and experience in ITIL, MOF, MSF, Six Sigma, ISO15504, ISO20K, and CMMI. My role requires deep MOF/ITIL IT process knowledge, broad and deep technology knowledge and the ability to architect solutions by mapping customer business problems to process-combined-with-technology solutions. I have a passion for the customer, demonstrated through professionalism and striving for excellence in all aspects of the customer experience. I have been able to deliver articulate and effective strategic presentations to audiences of all sizes, resourceful and confident under pressure. Objectives include: Big Deal Support - Successful Deployments; Business Value and Customer Partner Experience; IT Operations and Management Architectural Guidance; Business Strategy and Solutions; Develop IT Operations Architect/Consulting Talent Pipeline and Community Worldwide Services and Business Group liaison
