United Arab Emirates

During the past seven years I have been working in different IT fields on both sides of the game. As a service provider in my early and mid career I was able to acquire knowledge in how the back office of service delivery and solution development is. As a business enabler during my mid career and till the moment I have developed a strong sense of what businesses expect and look for in IT solutions. With project and people management experience as well as a strong service delivery profile I believe that my experience can enable me to join a wide spectrum of IT management positions that are in line with my current career objectives. I am confident that my proven history of effective communication, problem solving and customer relationship management will enable me to add considerable value to any organization. My project management profile covered Infrastructure and Software Solution projects. Dealing with budgets ranging from 1000 USD to 40,000,000 USD has resulted in a wide understanding of project management techniques to manage small, medium and large projects to deliver the best results possible within the set time frame and according to the allocated budget. Dealing with various customers and sponsors from different orientations and backgrounds was a great opportunity for me to learn how to manage expectations and provide a satisfactory result while managing resources effectively.

my name is mirza wali i am working as team leader for desktop support in hsbc bank i have bachelor of computer engineer ,i am very intersted on itil which is the best practice for it

Nabeel Amireh IT Manager American University of Sharjah

ITIL Foundation Exin certified, ITSM Exin certified, ISO20000 consultant itSMF Certified.