France
LEZCANO Jean-marc
Posted June 16th, 2008 by jmlezcano
ITSM Expertise
- Auditing
- Availability Mgt
- Business/IT Service Continuity
- Capacity Mgt
- Change Mgt
- Configuration Mgt
- Continual Service Improvement
ITSM Personal Interests: Continual Service Improvement, ISO/IEC 20000, Service Strategy
City:
BLAGNAC
About Me:
ItSMF France foundator, board member
Quality Manager at SOGETI
Laurent ABEL
Posted May 16th, 2008 by fablexo
ITSM Expertise
ITSM Personal Interests: Availability Mgt, Capacity Mgt, Change, Config & Release Mgt, Continual Service Improvement, ISO/IEC 20000, Service Design, Service Desk Mgt, Service Level Mgt, Service Operations, Service Strategy, Service Transition, SLA & OLA
City:
METZ
About Me:
Customers service focused due to 10 years driven by the "HP way" education as Customer Support Engineer.
IT service manager since 2007.
ASSET
Posted May 16th, 2008 by ASSETJF
ITSM Expertise
ITSM Personal Interests: COBIT, Continual Service Improvement, ISO/IEC 20000, Service Design, Service Desk Mgt, Service Level Mgt, Service Operations, Service Strategy, Service Transition, SLA & OLA
City:
DUNKERQUE
Reza SALAHI
Posted May 10th, 2008 by rsalahi
ITSM Expertise
ITSM Personal Interests: Service Design, Service Strategy, SLA & OLA
City:
Paris
About Me:
IT specialist since 1990.
Yvonne Auberlet
Posted May 8th, 2008 by Yvonne Auberlet
ITSM Expertise
ITSM Personal Interests: Service Desk Mgt
City:
Courtableuf
About Me:
Ingénieur en organisation et docteur en Economie et Administration d'Entreprises, j'interviens dans les entreprises pour analyser le fonctionnement, recueuillir les savoir-faire, proposer de nouveaux modes d'organisation, et mettre en place des outils de prévisions stratégiques et de pilotage opérationnel. Nous avons développé un simulateur de scénarios du futur
Website:
Kamal Barakat
Posted April 11th, 2008 by kbarakat
ITSM Expertise
ITSM Personal Interests: COBIT, Service Operations, SLA & OLA
City:
Paris
About Me:
Service Manager SSII
VANTHANAVONG
Posted April 11th, 2008 by southisak
ITSM Expertise
ITSM Personal Interests: Service Strategy
City:
Marnes La Coquette
About Me:
7 years experience as IT Infrastructure Manager for a leader biotechnology group, and for 3 years as Compliance & Quality Manager. Implementing progressively ITIL processes for IT & Business governance.
Website:
Bonneaud
Posted March 26th, 2008 by abonneaud
ITSM Expertise
- Account/Relationship Mgt
- Business/IT Service Continuity
- ISO/IEC 20000
- IT Governance
- ITIL Qualification/Certification
ITSM Personal Interests: ISO/IEC 20000, Service Level Mgt, SLA & OLA
City:
PARIS
Website:
Guy Bullen
Posted March 8th, 2008 by Guy Bullen
