France

Hi Je suis membre du club ucmdb de france et je travaille dans la modélisation de nos infras dans ucmdb. Donc il est nécessaire d'avoir des bases solides en itil.

Patrick Reckel is a Business Process Management and Workflow consultant. His activities aim the adaptation of ITIL V3 directives in each particular case of the organisation of his clients. What else but a capacity to improve the and boost the effctive know-how of the client through the modelization of his own business processes in wich to adapt the ITIL convenient process. For that, Nitak offers a method that set GPS (more efficient than a road map) : Global Processing Systems. The GPS (Global Processing Systems) program is based upon fundamental principles of quality and traceability management. It therefore enhances all other methods in a synergetic manner. Through a strategic implication of all protagonists, it is very effective in all the projects involving changes as in the following : * Management of change within the framework of company reorganizations and mergers * Ensuring that all sites and subsidiaries mutually benefit from sharing the company’s best business practices * Providing an opportunity for senior management teams to set out their ambitions and their new governance strategies in order to guarantee coherence between different management structures * Elaborating governance strategies for IT departments based upon service processes in accordance with ITIL * IT project management savings of between 40% and 100% as compared with conventional budgets. * Moreover, it is appropriate to a wide range of other projects, to be elaborated…

Senior Project Manager in a wide variety of business and broad experience in management, change management, Information System / Telecom and financial.

Project Manager involved in ITIL processus implementation