Executive Board

The itSMF International will be publishing a research journal for the IT Service Management community. The journal will provide an independent platform for the publication, and debate, of original, high quality, peer-reviewed research into aspects of IT Service Management. In time it is hoped that the journal will be in a position to suggest and sponsor lines of enquiry for research and keep a register of research in progress.

June 16th, 2008 marked a new direction for the International Executive Board of itSMFI. Committed to open, transparent Board operations, the IEB hosted the inaugural virtual meeting, open to all itSMF Chapters. The 2008/2009 IEB is working hard to ensure that we provide formal mechanisms that encourage Chapters to interact with their executive board of directors on a regular basis, rather than only at the AGM held every fall.

Since my last communication to Chapters, a lot has been happening on the IEB. In early April, the IEB held a two day meeting to solidify the deliverables for each Director Service Portfolio and to confirm our common understanding of the purpose, objectives and role the itSMFI plays in the industry. Without question, the primary purpose for our existence is to serve Chapter interests and to lead global initiatives that all Chapters and their members derive benefit from. From among our diverse Chapter network there are many examples of leadership, innovation and services that can benefit us all.

Part of the job of the IEB is to promote awareness, support and help internationalize many of these Chapter innovations. This year will bring new innovations and a renewed commitment from your Executive Board and to that end; a number of these are already planned for 2008.

To read the full report, containing details of:

• Virtual & Physical Chapter meetings
• Chapter Leadership Conference
• Exec Board Portfolio updates

Please download the attached Adobe PDF document

The itSMF International is exited to announce plans for the first itSMF Chapter Leadership Conference (CLC) in November 2008.

True to the spirit of the itSMF to share knowledge, experience and leadership, the itSMFI is committed to providing a forum for Chapters to grow, prosper and learn from each other. A successful Chapter anywhere benefits us all.

The continued growth of emerging and new Chapters, offers us the opportunity to share the benefits of experience from existing Chapters who have created “itSMF Chapter best practices” in Chapter management.

Sharon Taylor, Chair of itSMF International is delighted to announce Alex Kist as the organisation's Vice-Chairman. Alex is one of the new International Executive Board (IEB) members for itSMF International, who took up office in January 2008.

Last month I communicated with all of you about the work the new Executive Board of itSMFI was undertaking. Since then, the Directors have held bi-weekly meetings and we are making very good progress on the initiatives outlined in my last report.

I plan to make this report a regular one so that you remained informed about all activities taking place and how the Executive Board is managing itSMFI on your behalf.

Executive Board Portfolios

One of our first activities was to review the existing portfolio structure which delegates focal points and accountability to the Executive team. The review concluded in January and some adjustments to the portfolio structure were agreed by the Executive Board.

The portfolios of the itSMF International Executive Board have now been confirmed by Chair Sharon Taylor.

The Portfolio Assignments are as follows: