Venezuela
LUIS GUAQUETA
Posted May 7th, 2008 by lfguaqueta
in
ITSM Expertise
ITSM Personal Interests: Change, Config & Release Mgt, Service Operations, Service Transition, Software Asset Management
City:
MARACAIBO
Elvis Dominguez
Posted May 5th, 2008 by elvisdom
ITSM Expertise
- Change Mgt
- COBIT
- Configuration Mgt
- Continual Service Improvement
- ITIL Qualification/Certification
- Network Mgt
- Service Transition
ITSM Personal Interests: Availability Mgt, Capacity Mgt, Change, Config & Release Mgt, COBIT, Continual Service Improvement, ISO/IEC 20000, Service Design, Service Desk Mgt, Service Level Mgt, Service Operations, Service Strategy, Service Transition, SLA & OLA, Software Asset Management
City:
Maracaibo
itSMF Venezuela AGM
The itSMF Venezuela AGM will take place on 29th April 2008 at Hotel Paseo Las Mercedes, Caracas from 1:30 to 7:30 pm
itSMF Venezuela - Annual General Meeting
Posted April 23rd, 2008 by ChrisR
29 Apr 2008 - 13:30
29 Apr 2008 - 19:30
Etc/GMT
URL:
City:
Caracas
The itSMF Venezuela AGM will take place on Tuesday April 29th 2008 at Hotel Paseo Las Mercedes, Caracas from 1:30 to 7:30 pm
Agenda
o ITIL Implementation Strategies
o IT Services – a Pragmatic approach for implementation
o ITIL in the Service Provider World
o Applying ITIL to any Industry
o A local experience implementing ITIL
o Prince2 – Project Management and ITIL
o Six Sigma and ITIL – Integration of two Models
Rigoberto Garcia
Posted April 14th, 2008 by rgarciaseija
ITSM Expertise
ITSM Personal Interests: Change, Config & Release Mgt, Service Design, Service Desk Mgt, Service Level Mgt, Service Operations, Service Strategy, Service Transition, Software Asset Management
City:
Caracas
Rosa Savino
Posted February 16th, 2008 by savinorosa
ITSM Expertise
- Business/IT Service Continuity
- COBIT
- Continual Service Improvement
- ITIL Qualification/Certification
- Six Sigma
ITSM Personal Interests: Continual Service Improvement, ISO/IEC 20000, Service Design, Service Strategy, Service Transition
City:
Caracas
About Me:
A professional with over 20 years in Information Technology focused on IT Service Management, SLAs and OLAs definition, Business Continuity and Disaster Recovery, Development of IT Services, Six Sigma and continuous improvement for IT Projects, Implementation of large scale IT Projects (CRM, OSS, Data Center, amongst others) and ITIL Foundation instructor
Website:
Venezuela
Posted January 9th, 2008 by ChrisR
itSMF Venezuela
Av. Río Caura,
TORRE Humboldt,
Prados del Este
Apdo. Postal 1080
Venezuela
Tel: +58 212-9753606
Fax: +58 212-9753606
E-Mail: Mercado@itsmf.org.ve
Website: http://www.itsmf.org.ve
