USA

I own an IT consultancy focusing on delivering infrastructure and services to streamline business. Areas of expertise include, merger and aquisition integration, IBusiness Analysis, IT Operations Management, Project Management, IM/PM/AM/CM

I work as a Configuration Director in a large Financial Institute. In 2007, I was involved in building ITSM solutions using BMC Remedy ITSM product. We were only of the early adapters of ITSM. I also led a Deployment Practice for doing builds and deployments for the applications across the enterprise. I have 20+ experience in IT middeware development and infrastructure integration.

I am an IT professional working with Johnson & Johnson in New Jersey, USA for past 5 years. I have been already certified as a PMP and Six Sigma Green Belt. Looking to get an extensive knowledge in ITIL V3 and certification. thanks.

IT Service Delivery Operation Director with 12+ years experience managing IT Professionals to meet or exceed Service Level Agreements (SLA) for global corporations with complex enterprises in the insurance, federal government, banking and investment; manufacturing and telecommunications industries using internal and industry best practices to achieve effectiveness and efficiencies during the life of the contract. Main interest is to exchange “Lessons Learned” with other IT Professionals to ensure that the deployment of new “technologies” using Industry Best Practices is optimized towards delivering better “Services” to the customer and the end user.