UK

itSMF e-Symposium - CMDB and Configuration Mgt

Posted August 11th, 2008 by ChrisR
in
11 Dec 2008 - 14:00
11 Dec 2008 - 17:05
Etc/GMT
URL: 
itSMF e-Symposium
City: 
ONLINE

The December e-Symposium will cover the Topic of CMDB/Configuration Mgt

itSMF e-Symposium - Service Catalog

Posted August 11th, 2008 by ChrisR
in
18 Sep 2008 - 14:00
Etc/GMT
URL: 
itSMF e-Symposium
City: 
online

The September e-Symposium will cover the Topic of Service Catalog.

Further details will follow

itSMF e-Symposium - Empowering Business Change through ITIL

Posted August 11th, 2008 by ChrisR
in
27 Aug 2008 - 14:00
27 Aug 2008 - 17:05
Etc/GMT
URL: 
itSMF e-Symposium
City: 
online

Empowering Business Change with ITIL

ITIL v3 has been with us for a year now and we are seeing the overwhelming movement to the principles and practices of the service lifecycle as organisations are looking to leverage technology to reduce cost, derive value and most importantly - drive real business growth. The seminar delves deeper into how ITIL can enable an organisation to adopt processes and technology to enable continued business change and sustainability. The audience will gain insight to a service lifecycle approach – and find out how to start putting v3 theory into practice.

itSMF e-Symposium - Empowering Business Change through ITIL - August 27 2008

Posted August 11th, 2008 by ChrisR
in

Mark Lillycrop

Posted July 10th, 2008 by MarkL
in
City: 
Wokingham

itSMF e-Symposium - Call for Speakers - October 2008

Posted July 4th, 2008 by ChrisR
in

itSMF UK are looking for experienced presenters for future monthly itSMF e-Symposiums. These are available to register (for Free) and view at http://itsmf.brighttalk.com. They start at 14:00 (London, UK time) and last for 3 hours.

The next e-Symposium that they are looking for speakers are:

September 18th: Service Catalog 

October 16th: Green IT

itSMF e-Symposium - IT Governance - 17th July 2008

Posted July 4th, 2008 by ChrisR
in

itSMF UK is delighted to invite you to the July itSMF e-Symposium titled "IT Governance" which takes place on July 17, 2008 starting at 2:00pm London time / 9:00am New York time.

To register free of charge, please visit http://itsmf.brighttalk.com.

itSMF e-Symposium - IT Governance

Posted July 2nd, 2008 by ChrisR
in
17 Jul 2008 - 14:00
Etc/GMT
URL: 
itSMF E-Symposium website
City: 
Online webinar

itSMF is delighted to invite your Chapter members to the July
itSMF e-Symposium titled "IT Governance" which takes place on July 17, 2008 at 2:00pm London time / 9:00am New York time.

Mauricio Corona

Posted June 26th, 2008 by mccmcculsa
in

ITSM Expertise

ITSM Personal Interests: COBIT, Continual Service Improvement, ISO/IEC 20000, Service Design, Service Level Mgt, Service Operations, Service Strategy, Service Transition, Six Sigma, SLA & OLA

City: 
Mexico City
About Me: 
PERSONAL DATA: NAME: Mauricio Corona Chávez DATE OF BIRTH: Mexico City April 7,1978 ACADEMIC DATA DOCTORATE (PhD) La Salle University Administration Jan-07 MASTER La Salle University Information Technologies Jan-04 Aug-06 BACHELOR La Salle University Computer Science Aug-96 Jun-01 CERTIFICATION Pink Elephant ITIL Foundations (EXIN) Aug-06 CERTIFICATION Foro Help Desk Service Level Management Mar-05 CERTIFICATION Kappellman Education Microsoft Certified Proffesional (Networks) Aug-01 CERTIFICATION Kappellman Education Microsoft Certified Proffesional (Win NT) Aug-01 COURSE Kappellman Education Windows 2000 Aug-01 Sep-01 YES AWARDS Hno. Miguel medal due to the best score at Masters Degree Degree of Master in Information Technology with distinction Currently I taught the following subjects in the Master of Information Technologies for business Management at La Salle University: • Planning and administering computing centers • Information Technology Service Management SUBJECT INQUIRY AT DOCTORAL LEVEL: ITIL: Best Practices for the strategic alignment of IT with the business-oriented generation of competitive advantages.
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