Spain

Paz Cariñena

ITSM Expertise

ITSM Personal Interests: Continual Service Improvement, ISO/IEC 20000, Service Design, Service Desk Mgt, Service Level Mgt, SLA & OLA

City: 
Santiago de Compostela
About Me: 
I´m certified in Itil v2 Foundations. Actually I´m managing support processes at four Service Desks

Jon

ITSM Expertise

ITSM Personal Interests: SLA & OLA

City: 
Bilbao

Miguel Marroig Vives

ITSM Expertise

ITSM Personal Interests: Availability Mgt, Capacity Mgt, Change, Config & Release Mgt, COBIT, Continual Service Improvement, ISO/IEC 20000, Service Design, Service Desk Mgt, Service Level Mgt, Service Operations, Service Strategy, Service Transition, Six Sigma, SLA & OLA, Software Asset Management

City: 
Palma de Mallorca
About Me: 
I´m a independent advisor in Security and IT, with CISA, CISM certifications, and ISO2000 lead auditor course

Saul_Sanz

ITSM Expertise

ITSM Personal Interests: Change, Config & Release Mgt

City: 
Tres Cantos (Madrid)

Aureliano Delgado

3rd itSMF Spain Acedemic Congress 2008

13 May 2008 - 09:30
13 May 2008 - 14:30
Etc/GMT
City: 
Madrid

itSMF Spain and the Carlos III University of Madrid Computer Science Department
are organising a conference on IT Service Management, which will be
held in the CarlosIII University (www.uc3m.es), Madrid, Spainon May 13 (9:30 to 14:30).

This will also be serving as a meeting for researchers, student and
practitioners interested in the areas of IT service management life
cycle:

itSMF Spain Academic Congress 2008 - Call for Papers

itSMF Spain and the Carlos III University of Madrid Computer Science Department are organising a conference on IT Service Management, which will be held in the CarlosIII University (www.uc3m.es)

Jordi Lazaro

ITSM Personal Interests: COBIT, Continual Service Improvement, ISO/IEC 20000, Service Strategy

City: 
Barcelona

Carlos Pinto de Oliveira

ITSM Personal Interests: Change, Config & Release Mgt, Software Asset Management

City: 
Sevilla
About Me: 
On IBM since 1998, last 3 years on IBM SW Services group, for Tivoli SW.
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