New Zealand

Anthea Brooking

ITSM Expertise

ITSM Personal Interests: Continual Service Improvement, ISO/IEC 20000, Service Desk Mgt, Service Level Mgt, Service Operations, Service Strategy, Service Transition

City: 
Wellington
About Me: 
I have worked in the Telco industry for 11 years with 5 of those years in the ICT space. My primary experience is from an Operational perspective learning from the ground up (patching thru to softchanges and copious amounts of process writing.  My forte is 'getting the job done' which may mean working outside of my remit to do so, however I do enjoy a challenge and always welcome critisim/feedback/or sharing of information.  I'm big on Service Improvement but get very frustrated when I dont see existing processes used but people complaining service improvement is needed.  Grrr.  I have also been part of a project to gain ISO20k accreditation using the ITIL framework.

PJ Duncan

ITSM Expertise

ITSM Personal Interests: SLA & OLA

City: 
Auckland
About Me: 
Watch this space

Louise Gardiner

City: 
Auckland

De Wet Blaauw

ITSM Expertise

ITSM Personal Interests: Service Transition

City: 
Auckland

Andrew Kelly

ITSM Expertise

ITSM Personal Interests: COBIT, Service Strategy, SLA & OLA

City: 
Auckland

The IT Skeptic: Rob England

itSMF New Zealand Conference - ITSM in Wonderland

11 May 2008 - 00:00
14 May 2008 - 23:59
Etc/GMT
City: 
Wellington

The annual itSMF New Zealand Conference will take place on 11 - 14 May 2008 at the Wellington Convention Centre, and is entiitled ITSM in Wonderland - Inside Out & Outside In.

For further information please visit http://www.itsmf.org.nz/index.php?option=com_content&task=view&id=529&It...

 

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