Mexico
Luis R. Balderas
Posted July 2nd, 2008 by lbaldera
in
City:
Cuernavaca, Mor
About Me:
Over 17 years of expertise in the Latin American telecommunications market collaborating for telecom vendors, service providers (Incumbent, ILEC & CLEC), consulting firms & enterprise corporations in the areas of Services & Support, Planning & Engineering, Pre-sales & Post-sales and Services Development. Solid background in IP based networks as well as TDM transport & switching. ITIL Release and Control Practitioner certified and solid skills on project management.
Website:
Ulises Ahumada
Posted July 1st, 2008 by uahumada
in
- Mexico
- Mexico
- Change Management
- Configuration Management
- Incident Management
- ITIL Qualification/Certification
- Operations Management
- Problem Management
- Availability Management
- Capacity Management
- Change, Config & Release Management
- Continual Service Improvement
- Service Design
- Service Desk Management
- Service Level Management
- Service Operations
- Service Strategy
- Service Transition
- SLA & OLA
- ITIL V2 Foundation
City:
Monterrey
Carlos H López D
Posted July 1st, 2008 by Carlos_hld
in
- Mexico
- Mexico
- Change Management
- Configuration Management
- Incident Management
- Operations Management
- Outsourcing
- Problem Management
- Change, Config & Release Management
- Continual Service Improvement
- ISO/IEC 20000
- Service Design
- Service Desk Management
- Service Operations
- Service Strategy
- Service Transition
- ISO 20000 Auditor
- ISO 20000 Consultant
- ITIL V3 Foundation
City:
Zapopan, Jalisco
About Me:
I am a engineer with 14 years experience in help desk - service desk, I have worked to trasnational companies like IBM, Flextronics, Solectron, Celestica and others. Now i am studying to get a ITIL V3 Practitioner Certification.
