Ireland

An update on ITIL® version 3

24 Apr 2008 - 18:00
24 Apr 2008 - 21:00
Etc/GMT
City: 
Dublin

Please
join us for the next itSMF Ireland event at 6pm on Thursday April 24th  at
DIT (room 1077 – opposite library), Aungier St, Dublin 2.

 

Eoghan ODonoghue

ITSM Expertise

ITSM Personal Interests: Availability Mgt, Capacity Mgt, Change, Config & Release Mgt, Service Level Mgt

City: 
Cork
About Me: 
I work in EMC Ireland, in the Executive Briefing Centre, where I present briefings to customers on our Resource Management products and strategy. I am interested in learning more about Resource Management, and bringing this knowledge up to Service Management level, so that I can present on a wider range of topics, from Device Management to Service Oriented Architecture.

Susan MacDermott

ITSM Expertise

ITSM Personal Interests: Change, Config & Release Mgt

City: 
Dublin
About Me: 
I work in Service introduction in TSG GSS, I am with HP 10 years. I have worked in Incident and problem management, and I am presently working in change and release managment from a release to production execution coordinator position. I worked on creating the release and change managment processes within TSG when we first introducted ITSM to HP.

Ireland

itSMF Ireland
35 Harcourt St.,
Dublin 2
Ireland

E-Mail: info@itsmf.ie
Website: http://www.itsmf.ie

 

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