International
Official ITIL® Website
Posted June 20th, 2008 by ChrisR
IT Service Management (ITSM) derives enormous benefits from a best practice approach. Because ITSM is driven both by technology and the huge range of organisational environments in which it operates, it is in a state of constant evolution. Best practice, based on expert advice and input from ITIL users is both current and practical, combining the latest thinking with sound, common sense guidance.
New ITIL V3 Pocket Guide & Foundations book now available in ITSM Library
Posted July 10th, 2008 by ChrisR
ITSMF International is pleased to announce that the following titles are now available in the ITSM Library:
- Foundations of IT Service Management based on ITIL(r) V3
- IT Service Management based on ITIL(r) V3 - A Pocket Guide
- Introduction to IT Service Management
Official LinkedIn Network
Posted July 7th, 2008 by ChrisR
You’re invited to join the Official itSMF International Group on LinkedIn. Joining will allow you to find and contact other itSMF Chapter members on LinkedIn. The goal of this group is to help members:
- Reach other members of itSMF Chapters
ITIL Live: Meeting the needs of the community
Posted July 7th, 2008 by ChrisR
ITIL Live has been created with the help of the Chief Architect and Authors
of ITIL Version 3 to help you increase your understanding and assist you with
your implementation of the ITIL Service Management Lifecycle.
It brings together, for the first time, the main practice elements of each of
the lifecycle phases, the 27 processes that underpin each lifecycle phase and
the Roles associated with each stage in a graphical Service Model. ITIL Live
will help you see at a glance how the lifecycle works, who is involved, what
Chapter Leadership Conference: Call for Faculty and Qualifications
Posted July 4th, 2008 by ChrisR
The itSMF International is seeking qualified, experienced faculty to present at the first itSMF Chapter Leadership Conference (“CLC”).
Mohammed Raihan
Posted June 29th, 2008 by Raihan
ITSM Personal Interests: Availability Mgt, Capacity Mgt, Change, Config & Release Mgt, COBIT, Continual Service Improvement, ISO/IEC 20000, Service Design, Service Desk Mgt, Service Level Mgt, Service Operations, Service Strategy, Service Transition, Six Sigma, SLA & OLA, Software Asset Management
City:
Abudhabi
About Me:
Currently working as a Manager, Projects(PMO & QA, IT) for a Bank.
Isha
Posted June 29th, 2008 by Isha
ITSM Personal Interests: Service Design, Service Desk Mgt, Service Level Mgt, Service Operations, Service Strategy, Service Transition, SLA & OLA
City:
London
About Me:
I am new to ITIL and we are implementing it at my place of work.
Nikolaos Plevris
Posted June 28th, 2008 by nplevris
ITSM Expertise
ITSM Personal Interests: Availability Mgt, Capacity Mgt, Change, Config & Release Mgt, Continual Service Improvement, Service Design, Service Level Mgt, Service Operations, Service Strategy, Service Transition
City:
Athens
Juliano De Conti
Posted June 27th, 2008 by jdeconti
ITSM Expertise
ITSM Personal Interests: Change, Config & Release Mgt, COBIT, Continual Service Improvement, Service Operations, Service Strategy, Six Sigma
City:
Sao Paulo
Test Entry
Posted June 27th, 2008 by testentry
