Systems administrator, Network administrator, Web application developer, Database administrator, Project manager, Information technology consulter and Security auditor, in a wide variety of systems.
Particularly interested in planing and designing systems, network and client/server solutions, relational database design using MySQL, PostgreSQL and MS-SQL.
Always interested in technology projects in order to generalize information.
More than 10 years’ of experience on Networking and Linux/Unix and Microsoft Based Systems.
Good: English, Portuguese and French.
Some: Mandarin (Learning), Cantonese and Spanish.
An IT Professional with ten years of progressive experience in varying positions. This has included managing and operating within both project and BAU environments;
- Project Management
- ITIL Service Desk, Incident /Change /Configuration and Capacity Management (DC)
- Data Centre Operations Management
- Technical Hardware/Software Support in both Desktop and Server capacities.
A proven talent of communicating well at all levels of business within diverse industries across Europe;
Pharmaceutical - Outsourcing - Transportation - Telecommunications - Media - Online Gaming - Non-Profit Organisations
Being a member of the itSMF Hong Kong Chapter, I worked for EMC Consulting Services in Asia responsible for managing the presales and delivery of consulting and solution integration services.
I was the Director of Communications for HK Chapter since it was founded in 2004 till May 2008. I represented the HK Chapter at the IPESC. My areas of specialistions in ITSM includes all processes within the Service Transition and Service Operations lifecycles of service management in the context of ITIL v3.