Germany

Jens Riedel

Posted January 30th, 2012 by Rohrpost
in
City: 
Heidelberg
About Me: 
<p><span style="color: #000000"><strong>I've been working for HP ES area (Enterprise Services, Outsourcing, Servie Operations) for some years: <br /></strong></span>- leading teams like Helpdesk / Server monitoring team <br />- transformation of teams to outsourced partner organsisations <br />- transformation project - implementing service design for big outsourcing deals <br />- ISO 9000 certificataion for my organisation <br />- service design for big outsourcing deals</p><p><strong>I'm interested in going forward to improve the &quot;Operations&quot; corner in the ITSM model, and doing some nice transformation projects.</strong></p>

Robert P

Posted January 24th, 2012 by PentenriederRo
in
City: 
Munich

Wade Boggs

Posted December 5th, 2011 by comewander
in
City: 
Virginia Beach
About Me: 
Search Engine Optimization Professional.
Website: 
SEO Service
Link Building Company

NA

Posted November 20th, 2011 by katharigt
in
City: 
New York

NA

Posted November 19th, 2011 by mariannio
in
City: 
New York

NA

Posted November 19th, 2011 by ritaashqf
in
City: 
New York

NA

Posted November 19th, 2011 by benpuckzj
in
City: 
New York

Lutz Lohrke

Posted October 27th, 2011 by lutz lohrke
in
City: 
Hannover

itSMF Germany Conference 2011 - 06/07 December - Future of ITSM

Posted October 26th, 2011 by ChrisR
in

The 2011 itSMF Germany Conference - "Future of ITSM" is taking place on 5th and 6th of December in Kassel. A broad mix of professionals present on future developments of and requirements service management has to deal with.

Topics like BYOD (Bring Your Own Device), Mobile Device Management, IT Sourcing, Web2.0 technologies in ITSM as well as ITSM core issues like Relationship Management at the Service Desk, Implementing and Operating ITIL Processes will be analyzed and discussed in detail.

itSMF Germany Congress 2011

Posted October 19th, 2011 by ChrisR
in
5 Dec 2011 - 00:00
6 Dec 2011 - 23:59
Etc/GMT
Website: 
itSMF Germany Jahreskongress 2011 "Future of ITSM"
City: 
Kassel

der 11. itSMF-Jahreskongress 2011 findet am 05. und 06. Dezember 2011 im Kongresspalais in Kassel statt. Die diesjährige Veranstaltung steht unter dem Motto "Future of ITSM". Unter diesem Motto werden neue organisatorische und technische Entwicklungen diskutiert, die das IT Service Management in den kommenden Jahren verändern und prägen werden. Darüber hinaus werden gezielt Fachvorträge angeboten, die Neueinsteigern in das Thema "ITSM und ITIL" Best-Practice-Orientierungen für die tägliche Praxis bieten.

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