Publications are among the most important values of the international itSMF community. itSMF is not only playing an important role in managing ITIL, as a partner of OGC, but various chapters are also publishing important publications, ranging from pocket guides and textbooks, up to white papers, exclusive literature, websites, and downloadable templates.
All publications can be ordered from the Bookshop.
itSMF UK, in association with the Best Management Practice Partnership, has published 'An Introductory Overview of ITIL V3'.
This handy, pocket-sized book describes the key principles of IT Service Management and provides a high-level overview of each of the core publications within ITIL V3. It also offers a process cross-reference and information on qualifications and ITIL-related standards - an ideal companion to the ITIL Service Lifecycle.
An Adobe PDF copy of this Overview Guide has been attached to this article.
IPESC is itSMF’s International Publications Executive Sub-Committee, it is here to meet publication needs of the itSMF Community. It does this through the following functions:
* Setting publications policies
* Acting as steering committee for itSMFI publications
* Endorsing publications from ITSM community
* Promoting and monitoring the translation of ITSM publications
* Promulgating publications news to the itSMF members in all chapters.
Every approved itSMF chapter has the right to be a part of IPESC by appointing their representative, and emerging chapters are invited to join IPESC with observer status. IPESC meets physically twice each year, with telephone meetings in between.
The full IPESC membership elects a chair and officers to manage portfolio areas, and lead working groups. If you are interested in finding out more about IPESC please contact your local itSMF chapter or the IPESC communications officer at ipesc-comms@itsmfi.org
The updated ITIL V3 Glossary and associated ITIL V3 Acronyms, published by OGC, are now available for download via the attached files below.
Both are available as Adobe PDF files
Discussion of Publications issues can be found at www.itsmfi-forum.org/forum15/ , and members are encouraged to post any new questions or respond to other members posted questions.
The questions posted in this forum are monitored by key itSMF Chapter members and industry partners, and responded to as appropriate.
Recent Publications - Articles